CUSTOMER SUPPORT/SERVICE REPRESENTATIVE II

Job Category: Administration

Location: Fremont (CA, US)

G&H offer exciting and rewarding opportunities for motivated and talented people to join a team of like-minded, highly skilled colleagues who want to grow and succeed with our company.

Hiring talent to complement and grow our current teams’ skills and capabilities is a strategic priority to enable our plans for growth.

Our seven business locations in the United States and four UK-based businesses employ across a broad range of functions including engineering and process, manufacturing, product management, supply chain and customer services, quality assurance, continuous improvement, compliance and finance.

Description

At our Fremont, CA Facility, we are looking for a motivated Customer Support/Service Representative to work directly with our customers and departments to efficiently process orders. Key duties will be to complete order sheets and distribute; maintain customer files; coordinate with departments regarding order status, ship dates, prices, and product availability; and handle RMA/RGA processing.

 

Job Responsibilities

JOB RESPONSIBILITIES

  • Interact directly with customers, or outside reps
  • Generate Return Material Authorizations
  • Generate quotations
  • Enter orders in SysPro/MRP
  • Maintain customer files
  • Distribute product literature

Knowledge, Skills and Experience

 

KNOWLEDGE, SKILLS AND EXPERIENCE

  • Minimum high school education
  • 2-3 years direct work experience
  • Computer literate
  • Effective communication internally and externally
  • Work independently

How to Apply

Resumes should be sent to lkobori@gandh.com with Customer Support/Service Representative in the Subject line.

In accordance with our corporate policy, G&H requires proof of COVID-19 vaccination or corporate approval of a medical or religious exemption as a condition of employment.

The Company is committed to providing equal employment opportunities for all employees and applicants for employment. The Company does not discriminate in employment opportunity or practices on the grounds of gender, race, religion or beliefs.

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