Cookie policy

When you visit the gandh.com website or any associated websites, G&H uses “cookie” technology to try to make that experience simple, personalised and meaningful.

We are providing this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website. In relation to this matter please be assured that we’re working on a number of other privacy and cookie-related improvements to make to the website.

Cookies are small text file which are issued to your computer or any similar device you use to access the internet (e.g. smart phone, tablet or other mobile device) which store and sometimes track information about your use of the website. A number of cookies G&H uses last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.* Please note that cookies do not harm your computer or software installed on your computer.

G&H does not store personally identifiable information such as credit card details in the cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. We use cookies to:

• recognise when a visitor to the G&H website has visited before; this means we can identify the number of unique visitors we receive to the website(s) and allows us to make sure we have enough capacity for the number of users that we get;
• customise elements of the promotional layout and/or content of the pages of the website(s);
• help us to identify and resolve errors, or to determine relevant related content to show you when you’re browsing.
• collect statistical information about how our visitors use the website(s) so that we can improve the website(s) and learn which parts are most popular to visitors. We use Google cookies for Googles analytic tools for this purpose.

If you take the opportunity to ‘share’ content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Certain cookies are either set by third parties on the website or these are set by us using the third parties cookie code. More information about cookies placed by third parties and how to restrict or block their cookies can be accessed by following the link to their website. In addition to cookies, tracking gifs may be set by us or third parties in respect of your use of the G&H website. Tracking gifs are small image files within the content of our site or the body of our newsletters so we or third parties can understand which parts of the website are visited or whether particular content is of interest.

In addition to cookies, tracking gifs may be set by us or third parties in respect of your use of the website(s). Tracking gifs are small image files within the content of our site or the body of our newsletters so we or third parties can understand which parts of the website(s) are visited or whether particular content is of interest.

If cookies aren’t enabled on your computer, it will mean that your user experience on our website(s) will be limited to browsing and researching.

If you’re not sure of the type and version of web browser you use to access the Internet:

For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option

For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option

Google Chrome

• Click on ‘Tools’ at the top of your browser window and select Options
• Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
• Now select ‘Allow local data to be set’

Microsoft Edge

• Select Menu (three dots icon on top right corner of the browser) > Settings > Site permissions > Cookies and site data
• Turn on "Allow sites to save and read cookie data (recommended)" to unblock cookies
• Turn on "Block third-party cookies" or add desired sites in "Block" section to block the cookies.

Microsoft Internet Explorer 6.0, 7.0, 8.0

• Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
• Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
• Settings above Medium will disable cookies

Mozilla Firefox

• Click on ‘Tools’ at the top of your browser window and select Options
• Then select the Privacy icon
• Click on Cookies, then select ‘allow sites to set cookies’

Safari

• Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
• Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
• Click ‘Save’

Microsoft Internet Explorer 5.0 on OSX

• Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options
• Scroll down until you see ‘Cookies’ under Receiving Files
• Select the ‘Never Ask’ option

Safari on OSX

• Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
• Click on ‘Security’ then ‘Accept cookies’
• Select the ‘Only from site you navigate to’

Mozilla and Netscape on OSX

• Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option
• Scroll down until you see cookies under ‘Privacy & Security’
• Select ‘Enable cookies for the originating web site only’

Opera

• Click on ‘Menu’ at the top of your browser window and select ‘Settings’
• Then select ‘Preferences’, select the ‘Advanced’ tab
• Then select ‘Accept cookies’ option

All other browsers / operating systems

• Please consult your documentation or online help files.