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Our Business

G&H | ITL

G&H | ITL provides end-to-end design and manufacturing services for medical devices, in-vitro diagnostics, and laboratory instruments.

Medical Device Manufacturing

We provide the tools you need to bring your medical device to market.

Our end-to-end medical device manufacturing services provide everything you need to take your project from prototype to production.

Take advantage of our end-to-end manufacturing services, established supply chain, and gain easy access to global markets without having to set up a factory yourself.

Our expert knowledge of performance materials and manufacturing processes, alongside established partnerships with machining, tooling, and fabrication experts, allows us to effectively handle all your production requirements from new product introduction (NPI), sustaining engineering, and medical device assembly to aftermarket servicing and technical support.

Capabilities

Production Engineering (PE) acts as a bridge between the concept and product design phase and the manufacturing phase. Whether you choose pilot production or long-term manufacturing, our highly-qualified production engineers, technicians, and operators will oversee every aspect of your project to ensure a seamless transition when ramping up to volume manufacture. Even if your device has been designed by a third-party, we will liaise directly with your design authority to get a full understanding of their manufacturing requirements and timescales for completion.

PE is also responsible for technical file audits, generating manufacturing procedures and detailed works instructions, process validation (IQ/OQ/PQ), and training production operators.

Using cutting-edge surface mount technology (SMT), we can deliver maximum flexibility regardless of batch quantity, resulting in fast turnaround and proving assurance that all PCBs manufactured perform to the highest standards. However, not everything is suitable for automation – that’s why we have a skilled in-house team of through-hole technicians too.

Nowadays, many medical devices incorporate complicated wiring harnesses and cable assemblies. Our technicians have extensive experience accommodating wiring harness and cable assemblies using both semi-automatic and skilled manual processes.


We can handle any manufacturing and assembly needs, from low-volume prototypes to high-volume production. You can count on us to deliver consistent quality and performance to reduce risk and provide added security.

Your medical device will be manufactured in a dedicated production work-cell, which becomes an extension of your company within our 3,000 m2 factory. Each cell is assigned operators, approved and controlled works instructions, tools, jigs, fixtures, and testing facilities.

Our state-of-the-art automated test and inspection equipment assures that all devices manufactured to perform to the highest standards. We use Quins to capture, inspect and record high-quality images of every PCB before they are integrated into your device. For comprehensive test coverage, we use our in-house 3D automated optical inspection (AOI) system. It’s ideal for inspecting 0201 and 01005 components, 0.3 mm pitch, process control for defect prevention, and effective quality verification.

If required, we can perform a flying probe test to provide even greater coverage for complex PCB designs for a quick turnaround.

Utilizing our trusted global network of suppliers, we can source high quality and cost-effective materials and components to meet your project requirements. Using our in-house ERP system, we can track materials, parts, and components across our supply chain to provide full traceability throughout the lifecycle of your medical device.

We have established long-standing partnerships with our suppliers, built on trust, transparency, and open communication, enabling us to be proactive if notified of any proposed supplier changes.

Silicone Expert

We subscribe to a Bill Of Materials (BOM) Management software programme from SiliconExpert which allows us to provide electronic component date and part management software to the electronics industry. Our software system lets us manage our customer’s Bill Of Materials in one integrated setting, as well as having the most accurate information and modern tools for component management on the market.

The system detects incorrect manufacturer’s part numbers indicating correct options, identifies accounts for acquisitions between manufacturers and also populates the latest component date from SiliconExpert’s database. Our software additionally generates reports for thousands of components immediately, including data such as Lifecycle status, Milt-sourcing, BOM Health, Counterfeit Components, Conflict Minerals, and ITAR Controlled Parts. Every single one of these are challenges and risks that have all too often when it comes to supply chain management.

No matter where you are in the world, we can provide global servicing and support post-manufacture. Our comprehensive aftersales solutions can be tailored to meet your requirements. Treat us as if we were your very own customer service center, from technical support for end users to medical device repairs and maintenance.

We can undertake and manage the following:

Device installation & technical support
  • Product unpacking, system interfacing & setup, on-site commissioning
  • On-site user product training
  • Over the phone/video call technical support
  • Support within the customer/end-users time zone
Product repair
  • Fault diagnosis, repair, and testing of damaged or broken devices
  • Warranty returns handling and trending
  • A return to base or on-site service (product/customer specific)
  • Complete management of the Return Merchandise Authorization (RMA) system, from initial reported issue, through rectification, and asset return to the customer
  • Device History Record (DHR) maintenance to reflect aftersales services performed
  • Options for repair spare part procurement or utilization of provided components
  • Options to support product repair handover to the end-user, customer, or a third-party servicing provider. This includes generating a repairs/service manual, generating modular repairs/service kits, and in-person training courses with issued certificates.
Scheduled maintenance
  • The same services as detailed for “product repair” but for the scheduled maintenance, servicing, retrofitting, or system upgrades
  • Individual asset maintenance interval tracking with an end-user return prompting service
  • Logistics for temporary replacement device coverage while scheduled maintenance is being performed on the customers’ asset
Device repackaging and distribution
  • Repackaging of devices and products for different geographic markets post-import
  • Pairing and tracking of multi-product systems to form “one product” before shipping
  • Device marketing at exhibitions and product demonstrations to potential customers for product launch into the markets/geographies we serve
Warehousing and logistics
  • Environmentally controlled storage warehousing for product stock
  • Product stock inventory control and tracking
  • Shipping management, including direct to the end-user (drop shipping) or to client specified third party warehousing.